FAQ
Below are some of the questions commonly asked when clients are researching their options for DJ services.
These Q&A are also highly recommended to ask your vendors by #1 Wedding and Event Planners.
What's your coverage area?
We serve the Greater Cleveland area!
Do you offer a written contract?
Definitely! Our contract outlines and highlights our obligation to you and your event. If you'd like to see it prior to booking, we'll be glad to send you a copy.
Can we make payments in installments?
Absolutely! To get started with us, all we need is a retainer. Your retainer will hold the date and is deducted from the total amount of your event. The remaining balance is due two weeks prior to the event date. Payments are simple, we accept Debit, Credit, Venmo or PayPal. You're always welcome to pay the remainder ahead of time!
Do you take requests?
We love to take requests and play as many as we can, but we may not be able to play them all. If you have a specific song or genre on your "DO NOT PLAY" list, we will be sure not to honor the request. A key role of the DJ is to find songs to fit the current vibe, so as long as your musical preferences fit a suggested request, we will gladly play it. Your guests can requests songs before the event online. They can also make requests during the event via their mobile device. Our online planning system allows you to choose your favorites and more ahead of time!
Can I provide my own music?
No problem! We ask that you provide this ahead of time (at least 24-48 hours before the event). Our planning process is very simple, yet our goal is to be effective and run smoothly!
Can we submit a "DO NOT PLAY" list?
Yes. We'll closely follow your list and avoid any songs or styles of music you'd prefer not to hear at your event.
Help! Nobody is dancing
Song selection is first priority. We will let people know the dance floor is open and carefully read the crowd, choosing the music they love.
Can we meet with you in person before we decide?
Yes! Face to face consultations are always the best. We understand distance and schedules may not always work out, so you can always reach us by email, phone, or Skype!
Do I have to tip the DJ?
Gratuities are welcome but we never expect to receive a tip. 10-20% is recommended, but totally up to you! The best thing you can do is write a review and recommend us to others.
When should I book my DJ?
Generally speaking, you should book your DJ at least 6 months in advance. If you don't have this much time, rest assured we are still happy to help.